![]() To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping. Bikes and frames under $3,000 will incur a $150 shipping fee. at this time.įree Shipping: We provide free standard shipping on orders over $100 within the continental U.S. International Shipping: We do not ship outside of the U.S. Please select In-store Pickup in cart and enter the information in the fields provided. Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We also charge $40 to ship rims and wheelsets within the continental U.S. ![]() Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes that cannot be shipped are marked as such in the product description. ![]() For those orders, we will notify you when we receive the product and it is ready to ship.īike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows.
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